DirtyDolph Detailing
Scheduling Policies
1. Cancellation Policy
We understand that plans change. If you need to cancel a scheduled detailing appointment, please let Dirty Dolph Detailing know as early as possible so we can offer the time slot to another customer. Cancellations made with insufficient notice may be subject to a cancellation fee, as outlined at the time of booking.
2. Rescheduling Policy
If you need to move your appointment, please contact us in advance and we will do our best to find a new date and time that works for you. Appointments affected by weather or unsafe working conditions will be rescheduled at no additional charge.
3. Weather Policy
Because detailing is performed outdoors, rain, high winds, or other unsafe conditions may require us to postpone your appointment. If weather affects your service, we will contact you as early as possible to reschedule at the next available time, at no additional charge.
4. Billing & Payment
Payment is due upon completion of each service unless otherwise agreed in writing. Maintenance plan clients are billed according to their agreed schedule. Please contact us with any billing questions so we can resolve them promptly.
5. Maintenance Service Suspension
Dirty Dolph Detailing reserves the right to suspend recurring maintenance services for repeated late cancellations, missed appointments, unpaid balances, or unsafe vessel conditions. Services may resume once outstanding issues have been resolved.
6. Acknowledgment
By booking a service with Dirty Dolph Detailing, you acknowledge that you have read, understood, and agree to this Cancellation, Rescheduling & Maintenance Policy.
7. Liability
Dirty Dolph Detailing is not responsible for delays or service changes caused by weather, marina access restrictions, or circumstances beyond our control.